Contact us

Need to Contact Us Directly?

For faster assistance, you may also reach out to the appropriate team by email:

Support@uniway.ca — Questions related to online orders, warranty claims or general support

Sales@uniway.ca — Product inquiries, pricing, and sales-related requests

Service@uniway.ca — Repair services, upgrades, diagnostics, and in-store service inquiries

Or use the contact forms below and we’ll get back to you as soon as possible.

Online Order Support

Questions about an online purchase or order status? Use this form to contact our support team for assistance with online orders, shipping, or payment-related concerns.

We'll aim to get back to you within 24 hours.

In-Store Service & Inquiry

Have questions about in-store services or products? Use this form to contact our team for assistance with repairs, upgrades, product availability, or other in-store inquiries before your visit.

We'll aim to get back to you within 24 hours.


  • Support

    Already purchased and have a question about your product? Try our FAQs.

  • Returns

    We understand things don't always work out. Visit our returns pages for more.

  • Shipping

    Want to track your order, or get an idea how long delivery may take or see our policy?